customer jobs in Nairobi

Responsibilities Responding to Customer Inquiries: Promptly and professionally... addressing customer questions and concerns via various channels including phone, WhatsApp...

a Customer Service Representative (CSR) who will serve as the frontline link between the company... and its customers. The CSR will be responsible for managing the full customer order lifecycle...

The purpose of this role is to deliver exceptional customer service by efficiently...

set standards of service and TAT. Give quality customer service to all clients. Safe... AND COMPETENCIES Basic Underwriting skills and product knowledge. Customer service skills. Good...

, drive operational excellence with best practices for customer service activities Preparation... of weekly reports and statistics related to customer service e.g. Customer Service Level (CSL...

turn around - TAT and. Excellent customer service and retention support. KEY... of service and TAT. Give quality customer service to all clients. Safe keeping of security...

Optimise Outsourcing is looking for an enthusiastic and dedicated Customer Service... Outsourcing and seconded to one of our prominent clients, specialising in technical customer...

We are looking for a Customer Operations Manager to join our Operations - Mobility team... an experienced operations professional to manage back-end customer operations related to insurance...

Reporting to the Fixed Customer Support Lead, the position holder will perform daily 2nd... Level customer support, customer installations, service provisioning and partner operations...

providers; and providing customer services to optimize customer satisfaction. The incumbent... will also provide product and process training to relevant customer-contact staff in all branches...

features and benefits. Customer Support: Provide ongoing post-sale support to ensure the smooth... Development; growing the company customer base and making it more profitable...

as a trusted security advisor towards the customer (as well as internal partners) Give proactive... security advice to Ericsson Customer Units (CU) and other decision-makers. Serve as the key...

of how to deliver a positive customer experience whilst maintaining strict call-handling KPIs Liaison... with other departments to resolve customer issues Communicate effectively and with a positive tone with peers...

and delivering excellent customer service. Guided by our core values of Build Relationships and The... Customer is Always Right, this role is rooted in connecting with and listening to clients...

in Kiswahili, English. Previous experience in customer support. Ability to cope under pressure...

and follow-ups) Ongoing customer support through call, WhatsApp, and other channels Assist... are aligned with Mogo’s tone of voice and customer experience standards Coordinate with Loan...

We’re looking for a confident, persuasive, and personable Customer Relationship Officer... of Saif Properties — creating a memorable, trust-driven customer experience. Key...

continuous improvements to productivity, quality, and customer satisfaction for all our products... Explore customer segments and behavior, both locally and internationally, to identify...

for digital insurance products based on market trends, customer feedback and align with overall..., including business leaders, underwriting, claims, marketing, finance, medical, legal and customer...

Job Purpose: Responsible for managing the customer service desk and call center for the..., and ensuring customer satisfaction. You will also responsible for cold calling prospective students...